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Privacy and Cookie Policy

Crystal Custom Campers is strongly committed to protecting the privacy of users. This statement explains how we collect and use the information which you give us.

Our website does not collect any personal information about you, however, certain information that you provide helps us to monitor our web site service and provide you with the services that you are entitled to as a visitor to our website.

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WHAT INFORMATION WE COLLECT

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We collect two kinds of information about our users:

  1. non-personal information such as IP address (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many individuals use our sites, how many people visit on a regular basis, which pages are most popular, and which pages are least popular. This information doesn’t tell us anything about who you are or where you live, it simply allows us to monitor and improve our service.

  2. personal information such as name, telephone number and e-mail address. We collect this information only in connection with specific activities, such as vehicle information requests and reservation enquiry forms. The information is either needed to fulfil your request or to enable us to provide you with a more personalised service by analysing or reviewing the information that you provide to ensure that we give you access to or send you the information that you are interested in. You don’t have to disclose any of this information to browse our sites. However, if you do choose to withhold requested information, we may not be able to provide you with certain services.

 

USAGE OF INFORMATION

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We use Google Analytics to collect information about the date and time in which our web site was accessed and the internet address of the server from which you linked to our site. We use this data to improve our site performance and to evaluate traffic statistics, such as the times of day and days of week at which we see peak traffic, and to assess the relative popularity of different areas of the site.

Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy. We will use the information you provide to:

  • fulfill your requests, for example when you submit our vehicle information requests and reservation enquiry forms;

  • process sales transactions or other payments and verify financial transactions; and

  • record any contact we have with you;

 

LINKS

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Our sites contain links to other sites. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our websites and recommend that you check the policy of each site you visit. In addition, if you linked to our website from a third party website, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

 

USE OF COOKIES

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Like many websites, Crystal Custom Campers uses cookies in order to provide you with a more personalised web service. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Cookies can be used for a variety of purposes, such as providing personalised pages, however, we use them only to work out how many people visit our website.

Most web browsers automatically accept cookies, but if you prefer, you should be able to change your browser to prevent that. You should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this should then give you the opportunity to decide whether to accept it. However, you may not be able to take full advantage of a website if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web.

Further information about cookies can be found at the Interactive Advertising Bureau’s website www.allaboutcookies.org.

 

POLICY CHANGES

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We may make changes to this Policy from time to time. If we change our Privacy Policy we will post the changes on this page. If the change in our Privacy Policy affects the use of your personal information we will use our best endeavours to contact you by email to seek your consent to the use.

 

YOUR ACCEPTANCE OF THESE RIGHTS

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By using our site you consent to the collection and use of information by Crystal Custom Campers in accordance with our Privacy Policy. If you do not agree to this Policy, please do not use our website.

 

YOUR RIGHTS

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Any information submitted via our website is treated in accordance with the Data Protection Act 1998. To find out more about your entitlements under this legislation, visit the Information Commissioner’s website: www.gov.uk/data-protection. If you have any questions relating to this Privacy Policy, please write to:

Crystal Custom Campers

54 The Boyle,

Barwick in Elmet

LS15 4JN

 

Last updated: November 2017

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